FAQ
- What time is check in and check out?
Check in: 14h00 // check out 12h00 - Can I leave the room late?
No - Can I choose the type of bed in my room? (Large bed – two beds)
Yes, please request it when you make the reservation - Do the rooms have a balcony or terrace?
Some have terrace, others balcony, but they can’t be booked in advance. - Are there non-smoking rooms?
All are non-smoking rooms. - How many storeys does the building have? Is there a lift?
6 floors, there is a lift. - Is there air conditioning in the rooms?
No - Is your hotel adapted for the handicapped?
No - Can you keep my luggage when I leave the room?
Yes - Is there a safe place to park my car? How much does it cost?
Private parking, 23€/24h - Does the hotel have an Internet or e-mail terminal for guests?
No, but we propose free Wifi connection - . Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, free WIFI
- Do you have a quiet, romantic room? How can I reserve it?
All the rooms are very quiet. - What languages are spoken in Reception?
French, English, Arab - Where may I rent a car?
To rent a car, just ask at the reception desk, we will help you find one. - How far away is the Eiffel Tower?
30 minutes by bus - We are coming with 1 (or more) child, do you accept adding an extra bed in a double room? What are the other options?
We never accept to add an extra bed in the double rooms for security reasons. We propose triple rooms. - What is the nearest metro station and how long does it take to get there?
Metro Cardinal Lemoine (line 10), 1-minute walk. - How much does a taxi from the airport cost?
Orly: 40 € // CDG: 50 € - How can I cancel my reservation?
You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.

